Sometimes a reward has outlived its utility, and it’s time to thank it for its services and send it off to retirement.
In SparkLoop, you can both delete and archive rewards.
The difference between deletion and archiving
You can both edit and delete a reward unless that reward has already been won by at least one subscriber.
When that happens, a reward cannot be deleted and the number of referrals cannot be edited. This is to make sure historical records are kept intact.
⚠️ If you want to remove a reward that has been won at least once, you can archive it instead.
Deleting a reward
To delete a reward:
1. In your SparkLoop dashboard, click on Rewards.
2. For the reward you want to delete, move your cursor over the three dots on the right-hand side.
3. Select Delete Reward.
4. Confirm deletion.
⚠️ Unless you replace the reward, your subscribers will not be rewarded for hitting that number of referrals. Let them know so they’re not disappointed!
Archiving a reward
1. In your SparkLoop dashboard, click on Rewards.
2. For the reward you want to archive, move your cursor over the three dots on the right-hand side.
3. Select Archive reward.
4. Confirm your choice.
⚠️ Don’t forget to let your subscribers know and update your automated reward emails once you archive a reward.
Unarchiving a reward
1. In your SparkLoop dashboard, click on Rewards.
2. For the reward you want to unarchive, move your cursor over the three dots on the right-hand side and select "Unarchive"
3. Confirm your choice.
⚠️ Don’t forget to let your subscribers know and update your automated reward emails once you unarchive a reward.