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Need personalized support? Here are all the ways to contact us.

Manuel Frigerio avatar
Written by Manuel Frigerio
Updated over a week ago

At SparkLoop, we’re here to support you every step of the way.

When you choose SparkLoop, you’re choosing to work with the team behind the world's biggest and best-performing newsletter referral programs.

Our referral growth strategists will help you design and implement the best referral strategy for rapid and sustainable subscriber growth. From concierge onboarding to phone, email, and chat support—we’re here to help you grow.

We want you to get the answers to your questions in the fastest time possible, and in the ways you prefer.

Here are a few ways to get in touch with our team.

Help center

Our extensive, searchable, and constantly updated help desk contains all the information you need to successfully set up your referral program.

You’ll find information, tutorials, and step-by-step guides on everything from importing your list of subscribers to tracking each individual subscriber’s return on investment.

Send us a message

If you're on our Creator plan or above, you’ll see a message icon on the lower right corner of every single page of our website, ensuring that reaching out for help is never more than a click away.

By clicking on the message icon, you’ll easily be able to send our team a message and receive a quick answer.

For faster responses, include any screenshots or steps you’ve tried to resolve the problem.

You can also email us at

No matter what you need, or how you’d like to receive it, we’re here to help!

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