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Manual and semi-manual reward approval

Use these options for high-value rewards that may need your approval before they’re sent out.

Written by Luana

🔒 This feature is available to Kit customers and users with an existing Referral Program.

The most important concern when it comes to anti-fraud is making sure rewards—especially ones that have a production cost—can't be won by cheating.

To help you avoid giving rewards to cheating subscribers, you can set a custom reward approval level on a reward-by-reward basis.

There are 3 levels:

  • Automated: The reward will be approved automatically when a subscriber wins it. Ideal for digital/low-monetary rewards (e.g. a free ebook, access to a secret newsletter).

  • Semi-manual: The reward requires manual approval only in case of unverified referrals. If the subscriber has only made verified referrals, the reward will be approved automatically.

  • Manual: The reward always requires manual confirmation. Ideal for expensive/high-monetary-value rewards that are won infrequently.

To set the approval level:

  1. On your SparkLoop dashboard, click on Rewards.

  2. Create a new reward or select the reward you want to configure.

  3. Click on the dropdown menu under Require manual approval? and make a selection.

  4. Press Save.

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