🔒 This feature is available to Kit customers and users with an existing Referral Program.
If you're offering swag to your readers and customers, you're probably familiar with Printful. With our SparkLoop integration, you can connect Printful to your referral program and automate physical reward fulfilment.
Watch this 8-minute video on how to set it up, or read the detailed instructions below.
Create and connect your Printful account
There are three important steps:
Create your Printful account.
Create a Manual / API store.
Connect your Printful account to SparkLoop.
If you don't already have a Printful account, you can create one by clicking here.
Once you're in your Printful account, click on Stores in the left-hand menu and create a new store. You'll need to create a new store for SparkLoop even if you have existing stores. The type of store to create is Manual order platform / API.
⚠️ Make sure the Retail Price is the same as the Printful Price so you don't end up charging yourself extra for the product.
Once you're done adding products, go back to SparkLoop and click on Connect Printful. You'll be taken to the Integrations page. Click on Connect existing Printful account.
⚠️ IMPORTANT: Make sure to choose the store you've just created.
Using Printful for reward fulfilment
Head over to the Rewards page and click on Activate this reward by adding fulfilment.
On the fulfilment page, select Printful. You'll see a drop-down menu with your Printful products.
Select the specific product you want to associate with this reward.
Collecting customer details
When someone wins this reward, SparkLoop sends them to the Reward Collection Page to collect their shipping details and product preferences. To preview and customize it, go to Settings → Printful Integrations → Collection Page Preview.
Fulfilment to specific countries
On the Reward Collection Page settings, deselect Ship worldwide to specify which countries you want to ship to.
Packing slip note
You can customize the packing slip message automatically added to everything shipped by Printful, including a customer service email or phone number.
Sending reward emails
Once a reward is won, you can send advocates their reward email in two ways:
Via SparkLoop's automated email
Via your own customized email through your ESP
If you use the SparkLoop reward email, make sure to add a Collection Page link merge tag in your email body so SparkLoop can replace it with the actual link.
When you're done, click on Save and Activate. Your reward is now live and ready to be fulfilled.
Disconnecting Printful
If you need to disconnect Printful, head over to the Integrations Page in your account and disconnect from there.