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Automating physical reward fulfilment

The easiest way to automate delivery of your physical rewards like swag and merch

Written by Luana

🔒 This feature is available to Kit customers and users with an existing Referral Program.

Some of the most effective rewards you can use for your referral program are physical items. Like branded clothing, mugs, accessories... or even something a little crazier.

With SparkLoop, you have three really easy ways to automate your physical reward fulfilment:

  1. If you have an ecommerce store set up already → use our coupon codes feature

  2. If you don't have a merch provider yet → use our 2-click Printful integration

  3. If neither option above works → read on to learn about collection pages

How to automate physical reward fulfilment using SparkLoop collection pages

After you've created your milestone reward, choose the fulfilment method: Custom/Zapier (collect shipping address).

Add reward variants

You'll then see an option to add sizing or variant options for your reward item — for example, different t-shirt sizes or mug designs. Add a variant for each option available.

Customize your collection page

Your collection page is where the reward winner enters their sizing and shipping details. It's custom-branded and acts like a checkout page.

Sending an automated reward email to the winner

When a subscriber wins the reward, send them an automated reward email congratulating them and including a unique link to their collection page. This link only works for that subscriber and only allows one redemption.

You can send this reward email through your ESP or through SparkLoop.

How to handle the fulfilment process

When a reward winner has entered their shipping details, choose from three fulfilment options:

Manual reward fulfilment

You'll receive an email notification with the winner's shipping address and variant details. All records are available in your Reward Logs.

Automate fulfilment using Zapier

Use our Zapier integration to pass data through to your fulfilment provider each time someone wins a reward.

Automate fulfilment using Webhooks

⚠️ requires technical skills

Advanced users can build a completely custom automated fulfilment flow using our webhooks. See documentation.

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