When it comes to using Upscribe in your Beehiiv newsletter, the way to install it is by using Google tag manager.
However, sometimes, if the script is installed more than once, which can look something like this:
(to check if you have the script installed more than once. Go to your landing page, right click with your mouse and select inspect, then on the right side on top, click on console)
This can prevent your Upscribe widget from being triggered and appearing on your page, which can hurt your number of referrals.
So, how do we fix this?
The way to fix this is by deleting the extra scripts that are installed on your landing page.
Deleting this should be easy, like this:
However, if this does not work, you will need to reverse the installation process.
Please understand that we do not have jurisdiction over Google Tag Manager, we're trying our best to help our customers with this particular issue, but there isn't much we can do from our end. If the problem persists, it might be worth reaching out to Google Tag Manager's support team as well.
If you think your issue with Upscribe does not fit into this category, you might want to check on our "Why some Recommendations aren't appearing in your Upscribe widget" article.
But always feel free to contact our Support Team if you need more help!