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Troubleshooting
Easy fixes to common problems
How long will syncing my ESP with SparkLoop take?
The subscriber count in my SparkLoop account is inaccurate
I want to change my ESP
My email doesn’t show the referral section
My referral link/hub is working for some subscribers and not others
My referrals are being assigned to the wrong person
I’m testing using my email, and it’s not working
My subscriber hit [X] referrals but did not get the reward
A subscriber has changed their email address. Can I transfer their referrals?
I’m unable to cancel my account